Privacy Policy

This Privacy Policy explains how PARK PLUS APP LIMITED (“Park Plus”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit parkplus.app, contact us by email, or otherwise interact with this website (together, the “Services”).

We are the data controller for personal data described in this policy. We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (“PECR”), and other applicable UK data protection law.

1. Who we are

If you have questions about this policy or how we handle your data, contact us using the details above. You may also contact us to exercise your data protection rights (see Section 10).

2. Scope

This policy applies to:

• Visitors to our website at parkplus.app;
• Individuals who contact us by email or via our enquiry form (which opens your email client);
• Business contacts and partners who communicate with us.

Important: This website is an information and contact landing page. We do not currently operate online account registration, live parking reservations, or payment processing on parkplus.app. If our services expand, we will update this policy before collecting additional categories of data.

Our Services may link to third-party websites. Those third parties have their own privacy policies and we are not responsible for their practices.

3. Personal data we collect

3.1 Data you provide

• Identity and contact data: name, email address, and any other details you include when you email us;
• Enquiry content: city or area, message text, and any parking-related information you choose to share;
• Communications: the content of emails and follow-up correspondence.

The enquiry form on this website does not transmit data to our servers. It opens a message in your own email application addressed to park.plus.reservation@outlook.com. Data is only received by us if you send that email.

3.2 Data collected automatically

• Technical and usage data: IP address, browser type and version, device type, referring URLs, pages viewed, and similar diagnostic data that may be processed by our hosting provider;
• Cookie and similar data: as described in our Cookie Policy;
• Log and security data: access logs and information used to protect our systems and the website.

4. How and why we use your data

5. Who we share data with

We may share personal data with:

• Hosting and infrastructure providers: this website is hosted on Cloudflare Pages. Cloudflare may process technical data (such as IP addresses and request logs) as needed to deliver and secure the site;
• Email providers: when you email us, your message is processed by your email provider and by our email provider;
• Professional advisers and authorities: where required by law or to establish, exercise, or defend legal claims.

We do not sell your personal data.

6. International transfers

Some providers (including Cloudflare) may process data in countries outside the United Kingdom. Where this occurs, we take steps to ensure appropriate safeguards are in place as required by UK GDPR (for example, adequacy regulations or standard contractual clauses), where applicable.

7. Retention

We keep personal data only as long as necessary for the purposes above, including:

• Enquiry and correspondence records: typically up to 24 months after the last contact, unless a longer period is needed for legal claims or ongoing discussions;
• Website logs: for shorter operational periods as configured by our hosting provider;
• Cookie consent preferences: stored locally in your browser until you clear them or change preferences.

8. Security

We use appropriate technical and organisational measures to protect personal data, including HTTPS delivery of this website and access controls on our business email. No method of transmission over the internet is completely secure; please take care when sharing sensitive information by email.

9. Children

This website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps.

10. Your rights

Under UK GDPR, you may have the right to:

• Access your personal data;
• Rectify inaccurate data;
• Erase data in certain circumstances;
• Restrict or object to processing;
• Data portability where applicable;
• Withdraw consent where processing is based on consent;
• Complain to the Information Commissioner’s Office (ICO).

To exercise your rights, email park.plus.reservation@outlook.com. See also our GDPR page.

ICO website: https://ico.org.uk

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after changes means you should review the updated policy.

12. Contact